How to Fix Samsung TV Plus not Working

How to Fix Samsung TV Plus not Working

In the ever-changing landscape of television entertainment, Samsung TV Plus has emerged as a popular choice, providing Samsung TV users with a selection of free channels and materials. However, like with any technology service, there may be times when Samsung TV Plus fails. In this tutorial, we’ll look at frequent Samsung TV Plus issues and offer step-by-step remedies to get your viewing experience back on track.

Common Samsung TV Plus Issues

Samsung TV Plus delivers the delight of free content streaming to your TV, but there may be times when you are unable to watch your favorite shows. Here are some of the most typical problems that consumers face:

  • Samsung TV Plus does not have the following channels: You launch the app, but there are no channels to select.
  • Samsung TV Plus App Crashes or Freezes: The app unexpectedly crashes or freezes while you’re trying to browse or watch content.
  • Audio or Video Playback Issues: You experience problems with sound or picture quality while using Samsung TV Plus.
  • Account or Activation Problems: You’re unable to log in or activate Samsung TV Plus on your TV.

Troubleshooting Samsung TV Plus Issues

No Channels Available on Samsung TV Plus

  • Examine Your Internet Connection: Streaming requires a reliable internet connection. Check that your television is linked to the internet and that the signal is strong.
  • Update the Samsung TV Plus app: Older applications might create problems. Check the app store on your TV to see if there is an update for Samsung TV Plus.
  • Refresh Channel List: The channel list may not always load correctly. Try refreshing the app’s channel list.

Samsung TV Plus App Crashes or Freezes

  • Clear Cache and Data: Over time, app data might get damaged, resulting in crashes. Clear the cache and data of the Samsung TV Plus app in the settings of your TV.
  • Uninstall and Reinstall the App: If clearing the cache doesn’t work, uninstall the app and then reinstall it from the app store.
  • Check for Software Updates: Ensure your TV’s software is up-to-date. Sometimes, app compatibility issues can be resolved with a software update.

Audio or Video Playback Issues

  • Examine the Audio and Video Settings: Check that your TV’s audio and visual settings are adjusted correctly for optimal playing.
  • Experiment with different image and sound modes on your television to discover the optimal settings for the material you’re watching.

Account or Activation Problems

  • Ensure Proper Account Sign-in: Check that you are logged in with the right Samsung account associated with your TV Plus subscription.
  • Verify TV Plus Activation: If the app is required to be activated, follow the on-screen steps to guarantee appropriate activation.

Advanced Troubleshooting

Resetting Smart Hub on Samsung TV

If the problems persist, attempt resetting your Samsung TV’s Smart Hub. This may frequently address more sophisticated app-related issues.

Preventive Measures

To keep your Samsung TV Plus experience smooth, follow these tips:

  • Regular Updates: Keep both your TV’s software and the Samsung TV Plus app updated to the latest versions.
  • Network Stability: Maintain a stable internet connection for uninterrupted streaming.
  • Avoid Overloading: Avoid running too many apps simultaneously, as this can impact performance.
  • Check System Requirements: Ensure your TV meets the necessary requirements for Samsung TV Plus.


Samsung TV Plus is an excellent addition to your entertainment options, putting a wealth of material at your fingertips. You may quickly solve any issues that may arise and enjoy continuous streaming by following the troubleshooting procedures given in this article and applying preventive measures.

Frequently Asked Questions Regarding Samsung TV Plus Issues

Why don’t I see any stations on Samsung TV Plus?

This might be due to an internet connection difficulty, an outdated program, or a channel list loading issue. To address this, follow the procedures outlined in the article.

What should I do if the Samsung TV Plus app continues to crash?

Begin by deleting the app’s cache and data. If that fails, try deleting and reinstalling the program. Updating your TV’s software could also help.

I’m having trouble with audio and video playback. How can I fix this?

Make sure your TV’s audio and video settings are correctly configured. Also, experiment with different picture and sound modes to enhance your viewing experience.

Why can’t I log in or activate Samsung TV Plus on my TV?

Verify that you’re using the correct Samsung account and follow the activation instructions provided by the app.

What if the issues persist despite troubleshooting?

If the problems continue, consider resetting the Smart Hub on your TV. If the situation remains unresolved, reaching out to Samsung support might be the next step.

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