How to Fix Whirlpool Cabrio Washer Stuck on Sensing

How to Fix Whirlpool Cabrio Washer Stuck on Sensing

Hey, hi!. Is your Whirlpool Cabrio washer stuck on sensing? It was working normally but suddenly, it stuck on sense than it was supposed to. Usually, the newer version of Whirlpool comes with a sensing technology that runs for 3-4 minutes and checks the number of clothes or loads you have put. It uses this information afterward to determine the amount of water that will be needed to optimally wash your clothes. If you don’t know what you’re doing, diagnosing this problem can be difficult at times as this has to do with water inlet valve, shift actuator, drive motor, or main control board malfunctions.

This blog entry will walk you through the affected parts, what they do, how they fail, and what you can do to fix the problem. 

How to Fix Whirlpool Cabrio Washer Stuck on Sensing
How to Fix Whirlpool Cabrio Washer Stuck on Sensing

Why is my Whirlpool washing machine stuck on sensing?

There are several reasons why your washer will not move past the sensing stage.

This segment will assist you in comprehending each affected component, what it does, and how to repair it. 

Water Inlet Valve: The water inlet valve on your Whirlpool washer’s main function on your Whirlpool washer is to regulate the amount of clean water that enters the machine.

It is a part of the machine with moving parts that are controlled electrically by the washer. When you start a new wash cycle, the valve opens, allowing water to enter the drum.

When the drum is full of water, the washer will signal the water inlet valve to close, preventing water from entering. This will keep the washer from overflowing and flooding the floor of your laundry room. 

The washer may be taking too long to fill with water.

It appears to be stuck in Sensing and does not begin the wash cycle you chose.

A water inlet valve that has failed mechanically or electrically could cause a slow fill. Mechanically, the valve could have dirt or corrosion around it that prevents it from fully opening. This will cause the filling process to be delayed.

Furthermore, an electrical failure could prevent the water inlet valve from receiving enough power to function properly. 

How to repair it: Unfortunately, the water inlet valve cannot be repaired. As a result, regardless of whether it fails mechanically or electrically, you must replace it.

The valve is accessible from the back of the washer. Remove the screws that hold it together, then disconnect the wiring and any attached hoses.

Install the new water inlet valve in the same location and reconnect everything in the same manner. 

Shift Actuator

This part has several functions in the whirlpool washer. The one you will likely want to know about is that it helps the washer to advance to the next stage of the washing cycle. The shift actuator also includes an optical sensor that monitors the position and speed of the transmission in the Whirlpool washer. 

When this part is not working perfectly, the washer can remain in the sensing process loop. Another possibility is that the shift actuator is no longer operational.

As a result, the washer does not progress to the next stage of the wash cycle. 

How to fix it: Whether it fails by mechanical means or electrically, the shift actuator must be replaced.

However, before you do so, inspect the actuator visually and with a multimeter.

Once you’ve determined that the part is damaged or does not have electrical continuity, you can replace it. You can refer to a technician for further troubleshooting of your whirlpool washer if this sounds difficult to do.

Inspect The Whirlpool Drive Motor

Consider the drive motor to be the heartbeat of your Whirlpool washer.

It generates power to spin the washer drum in both directions using electricity. 

When the Whirlpool washer is in the sensing stage, the drive motor will continually turn at an interval to help the washer sense the amount of load that is inside it.

A faulty drive motor can prevent the washer from finishing the sensing stage and progressing to the next stage of the wash cycle.

To begin, the drive motor in a Whirlpool washer, like the other components mentioned in this blog entry, can sustain electrical damage.

A short circuit or power surge, for example, could damage the motor’s components and prevent them from working properly. 

Other times, it can be that your washer is simply worn out as it age with time. You need to put that into consideration too.

How to fix it: The drive motor is another non-repairable component that must be replaced.

However, because the motor is a costly component, you should carefully inspect it before replacing it.

Washing machines and their drive motors typically have a 10-year lifespan.

Depending on the age of your Whirlpool washer, it may be worthwhile to consider purchasing a new machine entirely. 

Other Reasons

Below are some possible reasons your whirlpool washing machine can be stuck on sensing:

  • Electricity failure
  • Cable breakage/ burning
  • Timer
  • Rinse cycle filter or Drain blockage

Potential solutions

  • To begin, you should use the machines according to the user’s manual instructions to reduce the possibility of any kind of disruption.
  • Check to see if your Whirlpool washer is receiving adequate power.
  • If you notice any flaws, correct them.
  • Furthermore, before plugging in, ensure that your washer wire is in good condition and does not have any signs of burning or breakage.
  • If you discover a sensing failure, you can remove it by resetting your machine.
  • You can reset it by following the instructions in the user manual.
  • If this resetting fails, try the Cabrio rest procedure.
  • You can reset the Cabrio by turning the dial to normal.
  • Turn the dial to the left until you hear a click. 
  • Then, for three clicks on the right, and one more time on the left.
  • Now, press the start button and turn the dial until the lights turn on.
  • Turn it off, unplug it, and then turn it back on. That’s all.
  • If you see anything stuck in the three screws of the electric water pump, remove it and check to see if your machine is working. 


The preceding discussion demonstrates that the causes of the Whirlpool washer being stuck on sensing are easily diagnosable and should be resolved as soon as possible.

This will be beneficial to both the machine and the machine user. 

Please leave a comment on how you fix your whirlpool washing machine differently which is not mentioned in this blog post.

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