For those who are using Comcast Xfinity and are finding it difficult to log in, Sign up or contact customer service. This blog entry is for you. At the end of this post, I most have shown you how you can do all these and even more. Keep reading until the end to find out and if at the endt you still have issues with this, please leave a comment and our team will respond to that within 24 hours. Happy reading!
How to Sign In and Manage Your Xfinity Account
If you already have an account, follow the steps below to sign into your Comcast Xfinity on different device. Please let us know if you have issues login in and we will attend to that shortly:
Sign In on Your Mobile Device:
USing the steps below, you will be able to sign in or Login to your Comcast Xfinity on your mobile device:
- Step 1: Download the Xfinity app on your mobile device. You can find it on Apple App Store or Google Play Store.
- Step 2: Open the app and sign in using your Xfinity ID and password.
- Step 3: Use the app to pay bills, troubleshoot services, and change account settings conveniently.
- Sign In Online:
- Step 4: On your PC or Mac, open any supported web browser.
- Step 5: Enter your Xfinity ID and password to securely access all your account information online.
Sign In on Your X1 TV Box:
- Step 1: You can also access your account information and pay your bill through your X1 TV Box.
- Step 2: If your X1 TV Box has voice control, press and hold the microphone button on your Voice Remote and say, “my account.”
- Step 3: Navigate through the account portal using the arrow keys on your remote control.
- Step 4: Alternatively, press the “xfinity” button on your remote control, select “Settings,” and then choose “My Account.”
If you will be login in on your device, note these below. You may not be able to have access to some functions that are normally avaible.
- Please note that some account features may not be available on all X1 TV Boxes.
- For additional assistance with your X1 TV Box, press the “A” button on your remote control.
What You Can Do in Your Account:
When you’re logged into your account, you may be asking what are some of the features that are available for you to do, check below to see the few things you can do as you logged into your Comcast Xfinity account:
- See and pay your bill.
- Set up automatic payments and choose paperless billing.
- Get personalized assistance whenever you need it.
- View and manage your appointments.
- Change your WiFi name and password.
- Pair your remote.
- Check for service outages.
- Fix issues with your devices.
- Locate the closest Xfinity Retail Store near you.
How to Reset or Change Your Xfinity Password:
If you are having issues login into your account, it may be that you have forgotten your password. What if your password is expose and you want to change it to something better? Follow the steps below to see how you can do all these:
Reset Your Xfinity Password with the Reset Tool:
Step 1: Go to xfinity.com/password.
Step 2: Enter your Xfinity ID and click “Continue.”
Note: If you’re unsure of your username, visit xfinity.com/username. Entering the wrong Xfinity ID won’t allow you to reset your password.
Step 3: Complete a security check by typing the moving letters in the box. Then, click “Continue.”
Step 4: Choose the way you want to recover your password (email, text message, call, or secret question) and click “Continue.” If you have only one recovery option available, you won’t see a list.
Note: The secret question and answer option won’t appear if you have two verified contact points (e.g., mobile phone number and personal email).
- If resetting by email, check your inbox for a password reset link.
- If resetting by text message, enter the reset code you receive.
- If resetting by call, enter the reset code read aloud during the automated call.
- If resetting by secret question, provide the answer to your question.
Change Your Xfinity Password Online at Xfinity.com:
Step 5: Sign in to xfinity.com.
Step 6: Click the Account icon and select “Account and Identity” from the drop-down menu.
Step 7: Under “Your Information,” click “Xfinity ID and Security.”
Step 8: Scroll down to the Security section and click “Change password.”
Step 9: Enter the new password and confirm it by entering it again. Then, click “Save.”
Note: The Primary user can also update the password for a viewer.
Change Your Xfinity Password Using the Xfinity My Account App:
Step 10: Sign in to the Xfinity My Account app on your mobile phone.
Step 11: Tap on the “Account Information” section displaying your name and Xfinity ID.
Step 12: Tap the “Change Password” option.
Step 13: Enter your current and new password twice to confirm it’s correct.
Step 14: Tap “Save.” A confirmation screen will appear.
How to sign up to Comcast Xfinity
If you are new to Comcast Xfinity and youwant to open a new account, this is for you. Follow the steps to see how you can do this:
Step 1: Visit xfinity.com/getstarted or click “Create an Xfinity ID” from any sign-in page.
Step 2: Verify your account by confirming some account details.
- Option A: Use your mobile phone number or Social Security number (SSN), then click “Continue.”
- Option B: If you choose to verify by text message, enter your mobile phone number associated with your account and click “Continue.”
- Option C: If you choose to verify by SSN, enter the last four digits of the account holder’s SSN, date of birth, and a phone number linked to the account. Then, click “Continue.”
Step 3: Once your account is verified, you’ll be prompted to enter your existing personal email address.
Step 4: Comcast will send you a link to verify your email address.
Step 5: You have 72 hours to click the link sent to your personal email. If you don’t, your non-Comcast address will no longer be valid.
Step 6: You can still log in using the Xfinity ID or your Comcast.net email address.
Step 7: You can also add an email address to your account from the Settings tab in your account.
Step 8: When you’re finished, you’ll see a confirmation page with various ways to access your account and mobile applications.
Step 9: By clicking “Continue,” you’ll either return to the page you initially visited or be automatically logged into your account.
How to COntact Comcast Xfinity
You can reach them by calling 1-800-XFINITY (1-800-934-6489) or chatting live at www.xfinity.com/support.