The Foxtel Customer Service phone number is New customers · 1300 130 799; Existing customers · 1300 657 346; Overseas calls · +61 2 8336 0020.
How to Contact Foxtel Customer Service?
To contact Foxtel customer service for assistance with your Foxtel services or inquiries, you can follow these steps:
- Visit the Foxtel Contact Us Page:
- Open your web browser and go to the official Foxtel contact page by entering “https://www.foxtel.com.au/about/contact-us.html” in the address bar and pressing Enter.
- Choose Your Support Option:
- On the Foxtel contact page, you’ll find various support options and contact details. These may include phone numbers, email addresses, and online chat support. Select the option that best suits your needs.
- Phone Support:
- If you prefer to speak with a customer service representative over the phone, look for the phone number provided for customer support. Foxtel typically offers different phone numbers for various inquiries, including technical support and billing.
- Email Support:
- If you prefer email support, check for an email contact address on the contact page. You can send an email describing your issue or question, and the Foxtel support team will respond to your email.
- Live Chat Support:
- Foxtel may provide live chat support on their contact page or within their online portal. You can initiate a chat session with a support agent for real-time assistance.
- FAQs and Help Center:
- Explore the frequently asked questions (FAQs) and the help center on the Foxtel website. These resources often contain answers to common issues and inquiries.
- Social Media:
- Some companies, including Foxtel, maintain official social media accounts (e.g., Twitter, Facebook) where users can ask questions, share feedback, and seek assistance.
- Feedback and Contact Forms:
- Look for feedback forms or contact forms on the Foxtel website, which you can use to submit inquiries or provide feedback about your experience.
- Foxtel Community Forum:
- Foxtel has a community forum where users can interact with each other, share experiences, and seek help. You can access the forum from the Foxtel website and post your questions or concerns.
- Follow Up:
- After contacting Foxtel customer service, be sure to follow any instructions or recommendations provided by the support team. They may ask for additional information or provide troubleshooting steps to resolve your issue.
Please note that the availability of certain support options and contact information may change over time. For the most up-to-date and accurate contact details and support options, it’s advisable to use the official Foxtel contact page on their website. Foxtel primarily serves customers in Australia, so the availability of support options may be limited to that region.