If you are wondering how you will log in, sign up, and contact your customer service at Poshmark, this is the right place you should be. YOu are not alone in searching this very keyword and it is not folly that you are searching for such. The user interface can be confusing and difficult for new users, but here, I will be showing the steps to do this. If at the end you still have other related issues that were not discussed in this post, please do well to leave a comment and our admin team will respond to you within 24 hours. HowtosGeek is dedicated to making life easy for you.
Why You Should Sell on Poshmark
Selling on Poshmark is a smart choice for these reasons:
- Easy Listing: Poshmark’s mobile app makes listing your items a breeze. Just snap photos and write descriptions on your device.
- Effortless Shipping: After a sale, you’ll get a shipping label via email. Print and attach it to your parcel – you’re good to go.
- Simplified Returns: Poshmark handles returns well. Buyers must show why they want to return an item with pictures, reducing hassles.
- Tax Covered: Poshmark takes care of collecting and paying sales tax on your behalf, easing a major concern for self-employed sellers.
How to Sign Up on Poshmark
If you do not have an account, the first thing for you to do is to create one before you can enjoy the services Poshmark offers. Follows the steps below to create one:
Create an Account:
Start by signing up. You can either make a new login and password or use your Google or Facebook credentials. Registration only takes a few seconds.
Choose Your Favorite Brands:
Poshmark will prompt you to select three brands you like to shop with. This helps tailor your experience by connecting you with sellers offering products from those brands. Poshmark will also suggest profiles for you to follow based on your brand choices.
Customize Your Profile (Closet):
Enhance your profile’s appeal by:
- Filling in personal details such as gender and your college.
- Uploading a profile picture.
- Adding a link to your website if you have one.
- Including a brief bio to introduce yourself.
Start Listing:
With your profile in place, you’re all set to create your first listing on the platform.
If you have followed all the steps above diligently, you should be in your account by now and your account should be ready for usage already. Please leave a comment if we have not answered your question about account creation or sign-up.
How to Log into the Poshmark Account
If you already have an account and you are looking for how you can Log into the account. That is the easy part, in this section of this post, I will show you how you can log into your account with just a few steps. Please follow the steps below to log into your account:
Go to the Login Page:
Open your web browser and visit https://poshmark.com/login.
Enter Your Email:
Click on the email field and type in your registered email address.
Enter Your Password:
Click on the password field and input your password.
Login:
Below the password field, locate and click the “Login” button to access your account.
You should be in your account by now. If you are still having issues, leave a comment and I will respond to that within 24 hours.
How to Contact Poshmark Customer Care Unit
In the App:
- Open the app.
- Go to your Account Tab (your username).
- Select “My Purchases” or “My Sales,” depending on whether you want to message a seller or buyer.
- Choose the relevant order.
- On the Order Details page, click “Message Seller” or “Message Buyer.”
- Type your message in the text box and click the blue arrow to send.
- You can also send photos by selecting the Camera icon.
On the Web:
- Open the Poshmark website.
- Click your profile picture at the top-right of the page.
- Select “My Purchases” or “My Sales,” depending on your purpose.
- Choose the relevant order.
- On the Order Details page, click “Message Seller” or “Message Buyer.”
- Type your message in the text box and click “Send.”
- You can also send photos by selecting the Camera icon.
You can also communicate through the Problems/Order Inquiry page. Remember, messages are private between the buyer and seller, and Poshmark Support can access them for dispute resolution.
Inviting Poshmark Support:
- If you need further help, invite Poshmark Support by selecting the three-dot menu (or “Help” > “Invite Poshmark Support”).
- If your issue is resolved during the conversation, you can close the case to remove the Support Agent.
To Close the Case:
- In the app, select the three-dot menu and choose “Close open case.”
- On the web, click “Mark Case as Resolved.”
Reporting a Conversation:
- If a conversation doesn’t follow the Community Guidelines, you can report it to Poshmark Support.
To Report:
- In the app, select the three-dot menu, then “Report this Conversation.” Choose a reason and confirm.
- On the web, click “Help,” then “Report this Conversation.” Choose a reason and confirm.