The Roku Customer Service phone number is 408-556-9391. Fax number: 408-364-1260.
How to Contact Roku Customer Service?
To contact Roku Customer Service, follow these steps:
- Visit the Roku Support Website:
- Go to the official Roku support website by typing “https://support.roku.com” into your web browser’s address bar and pressing Enter.
- Navigate to the “Contact Us” Page:
- On the Roku support website’s homepage, look for a “Contact Us” or “Get Help” link or tab. This is typically located at the top or bottom of the page.
- Choose Your Support Option:
- On the “Contact Us” or “Get Help” page, you’ll find various support options. These may include phone support, live chat, email support, and community forums. Choose the option that best suits your needs.
- Phone Support:
- If you prefer to speak with a customer service representative over the phone, look for the phone number provided on the contact page. Be sure to use the correct phone number for your region or country.
- Live Chat:
- If live chat is available, click on the “Live Chat” option and follow the on-screen instructions to initiate a chat session with a Roku support agent. This option provides real-time assistance.
- Email Support:
- If you prefer email support, check if there is an email contact form on the contact page. Fill out the form with your information and describe your issue or question. Roku’s support team will respond to your email.
- Community Forums:
- Roku maintains community forums where users can interact with each other and seek help. You can access these forums from the support website and post your questions or concerns.
- Social Media:
- Some users find it convenient to reach out to Roku’s official social media accounts, such as Twitter or Facebook, for assistance or inquiries.
- Account Access:
- Depending on your issue, you may need to log in to your Roku account before contacting customer service. Ensure you have your account credentials ready if necessary.
- Provide Details:
- When contacting Roku customer service, be prepared to provide details about your issue, including the type of Roku device you have, any error messages, and a description of the problem. This information will help the support team assist you more effectively.
- Follow Up:
- After contacting Roku customer service, be sure to follow any instructions or recommendations provided by the support team. They may ask for additional information or provide troubleshooting steps to resolve your issue.
Remember that the availability of certain support options may vary by region, and the contact information may change over time. It’s advisable to use the official Roku support website for the most up-to-date and accurate contact details and support options.