If you are a new user of Virgin Media or an old user who might have not gotten used to the user interface and so, you are being hindered from performing some functions and using some features. Well, that is why we are here; In this blog post, I will be showing you how you can register your account and log in to it. If you want to contact customer care, this post will also guide you on how you can do this. If, in you still have other issues that we cannot resolve here, please leave a comment and our team will get back to you with a response.
What is a My Virgin Media Account?
My Virgin Media account allows you to manage your broadband, TV, and phone services online. Additionally, a My Virgin Mobile account is available for managing your Virgin Mobile services.
How to Sign up on Virgin Media
If you want to Sign up to Virgin Media it is a straightforward process and step. In this part of our post, I will be showing you how to register your account and have it set up in just a few steps. Just Follow to see how you can get this done and do not forget to always leave a comment at the end of the post.
Step 1: Register on Our Website
- Visit the Registration page on our website dedicated to registration.
Step 2: Begin Filling Out Your Profile
- Start entering your information.
Step 3: Use Your Email Address as Your Username
- Choose your email address as your username.
- Create your password.
Step 4: Specify How You’d Like to Be Addressed
- You’ll be asked how you prefer to be addressed (e.g., Mr, Mrs, Miss, etc.).
Step 5: Confirmation Email
- Keep an eye on your email inbox.
- You will receive an email with the subject title: “Please verify your email address. Registering for My Virgin Media.”
Step 6: Click the Verification Link
- Open the email and click on the provided link to complete your registration.
Step 7: Provide Your Virgin Media Account Number and Surname
- When prompted, enter both your eight-digit Virgin Media account number and your surname.
You’ll now have successfully registered for My Virgin Media following these straightforward steps. I told you it is easy to do, have I not been justified? If you still have an issue with this process you can always reach out to us. We will be glad to provide further support.
How to Sign in to your Virgin Media Account
If you already have an account or you just created one follow the steps above and you want to log in to the account. We still have you covered in this post, With just a few steps you will have access to your account. Follow the steps below to sign in to your Virgin media account:
Step 1: Visit My Virgin Media
- Go to the My Virgin Media website.
Step 2: Choose “Sign In”
- On the website, locate the “Sign In” option.
Step 3: Provide Your Email and Password
- Enter your email address (e.g., gmail.com or hotmail.com).
- Input the password you set up during your account registration.
Some Key Features of My Virgin Media
- View your current and past bills.
- Set up or change your Direct Debit details.
- Check your account balance and make quick payments.
- Save £21 a year by switching to eBilling.
- Review the contents of your service package.
- Explore offers and potential upgrades.
- Manage add-ons or subscriptions, especially if you have Stream from Virgin Media.
- Check for any known faults in your area.
How Contact Virgin Media Customer Service
For Virgin Media Customers:
- Dial 150 from your Virgin Media landline or Virgin Mobile.
- If you’re using any other phone, call 0345 454 1111*.
- Our team is here to help you from Monday to Friday, 8 am to 9 pm, and on Saturday and Sunday, from 8 am to 6 pm.
For Virgin Mobile Customers:
- Call us at 789 from your Virgin Media landline or Virgin Mobile.
- If you’re using any other phone, dial 0345 600 0789*.
- Our team is available Monday to Friday, 8 am to 9 pm, and on Saturday and Sunday, from 8 am to 6 pm.
You can also reach out through web chat using this link: Virgin Media Web Chat. Our web chat team is available every day from 8 am to 10 pm. We’ll do our best to respond as quickly as possible, but please note that it may take longer if you contact us outside of our regular hours.