Are you a Philo TV subscriber the following questions have been bugging your mind: How to log in, how to Sign Up, and their Customer care service. How you can contact them? Well, you are at the right place. I will teach you all you need to know and how you can navigate your way around Philo TV.
How to sign in to Philo
I will be guiding you on how you can Sign in to Philo TV on different devices in this part of the post. Below you will find the different ways you can sign in to Philo TV, just read through to find the one for your device.
How to Sign in on a non-Samsung TV
If you’re eager to access Philo on your non-Samsung TV, follow these step-by-step instructions to successfully sign in and enjoy your favorite content:
Step 1: Launch the Philo App Begin by locating the Philo app on your non-Samsung TV. You can typically find it in your TV’s app store or application menu. Once you’ve found it, open the Philo app to proceed.
Step 2: Select Sign In or Get Started Upon launching the Philo app, you’ll be presented with options. Look for and select either the “Sign In” or “Get Started” button, depending on whether you already have an account or need to create one.
Step 3: Enter Your Credentials If you’re an existing Philo user, you’ll need to enter your login credentials. There are two options for this:
a. Using Your Mobile Number: Enter your mobile phone number associated with your Philo account. If you’ve chosen this method, follow the on-screen prompts to complete the sign-in process.
b. Using Your Email Address: Alternatively, you can click on the “Switch to email” option. After doing so, enter the email address linked to your Philo account. Follow the on-screen instructions to proceed with the sign-in.
Step 4: Open the Verification Link Once you’ve provided your mobile number or email address, Philo will send a verification link to either your mobile device via text or to your email inbox, depending on the method you choose.
- If you opted for the mobile number, check your messages for a text containing the verification link.
- If you choose the email option, navigate to your email inbox and locate the message from Philo. Open this email to access the verification link.
Step 5: Confirm Your Sign-in Device After clicking on the verification link, you’ll be directed to a page where you can confirm the device you’re using for sign-in. Ensure that the correct device is displayed, then proceed by confirming it.
You should be signing in to your Philo TV on that non-Samsung Device now.
How to Sign in to Philo TV on Samsung With QR code
Unlocking the world of Philo on your Samsung TV is a breeze with the QR code sign-in method. Follow these simple steps to get started:
Step 1: Launch the Philo App on Your Samsung TV First, power up your Samsung TV and locate the Philo app among your installed applications. Open the Philo app to initiate the sign-in process.
Step 2: Select Sign In Within the Philo app, you’ll encounter a welcoming screen. Look for and select the “Sign In” option to proceed to the next step.
Step 3: Scan the QR Code Now, grab your trusty mobile device, equipped with a camera app. Use your mobile device’s camera to scan the QR code displayed on your Samsung TV screen. This action will quickly establish a connection between your TV and your mobile device.
Step 4: Tap the Link Once the QR code has been successfully scanned, a link will pop up on your mobile device’s screen. Tap on this link to proceed with the sign-in process.
Step 5: Enter Your Mobile Number or Email Address After tapping the link, you’ll be directed to a page where you can enter your login credentials. You have two options:
if you use your phone number, input the mobile number associated with your Philo account. Once done, tap the arrow button to proceed. Alternatively,if you use your email, you can enter the email address linked to your Philo account. After inputting your email address, tap the arrow button to move forward.
Step 6: Enter the Verification Code Shortly after providing your mobile number or email address, Philo will send you a verification code. This code serves as an added layer of security to ensure the safety of your account.
- If you choose to use your mobile number, check your text messages for the code.
- If you opted for the email option, access your email inbox and locate the message from Philo containing the code.
Enter the verification code in the designated field and tap to confirm.
That is all! you are now signed in to your Philo TV account on Samsung using a QR Code.
How to Sign In on Various Devices with Philo
Philo makes it easy for you to access your favorite content on a variety of devices, including mobile devices and computers. Here’s a step-by-step guide on how to sign in on both mobile devices and computers:
How to Sign In on a Mobile Device
Step 1: Open the Philo App Start by launching the Philo app on your mobile device. It’s your gateway to a world of entertainment.
Step 2: Enter Your Credentials In the Philo app, you’ll be prompted to enter your login information. You have two options:
a. Using Your Mobile Number: Enter the mobile number linked to your Philo account.
b. Using Your Email Address: Alternatively, enter the email address associated with your Philo account.
Once you’ve entered your credentials, move on to the next step.
Step 3: Open the Verification Link Philo takes security seriously, so they’ll send you a verification link either via text message (if you used your mobile number) or via email (if you used your email address). Check your messages or email inbox for this link, and then open it.
Step 4: Confirm Your Sign-In Device After clicking the verification link, you’ll be directed to a page where you can confirm the device you’re using for sign-in. Ensure that the correct device is displayed and confirm it. Congratulations, you’re now signed in on your mobile device and ready to enjoy Philo’s content.
How to Sign In to Philo TV on a Computer
Step 1: Visit the Philo Website Open your web browser and navigate to www.philo.com. This will take you to Philo’s official website.
Step 2: Click Sign In On the Philo website, locate and click on the “Sign In” button. This will initiate the sign-in process.
Step 3: Enter Your Credentials Similar to signing in on a mobile device, you’ll need to provide your login information. Here are the options:
a. Using Your Mobile Number: Enter the mobile number associated with your Philo account.
b. Using Your Email Address: Alternatively, you can enter your email address, which is also linked to your Philo account.
Step 4: Enter the Verification Code Philo values security, so they will send you a verification code either via text message (if you used your mobile number) or via email (if you used your email address). Retrieve this code and enter it in the appropriate field.
With the code successfully entered, you’re all set to enjoy Philo’s content on your computer.
That’s it! You’re now armed with the knowledge to easily sign in to Philo on both mobile devices and computers, ensuring you never miss out on your favorite shows and channels.
How to Contact Philo TV Customer Care Service
Philo TV Website:
- Visit the official Philo TV website at www.philo.com.
- Scroll down to the bottom of the homepage and look for the “Support” or “Help” link. Click on it.
- You’ll likely find a “Contact Us” or “Customer Support” section on the support page. Click on this section to access contact information.
- Philo may provide options such as live chat on the bottom right of your monitor or screen, email support([email protected]), or a contact form. Choose the method that suits you best.
2. Philo TV Mobile App:
- If you have the Philo TV mobile app installed on your device, you may find a “Help” or “Contact Us” section within the app’s settings or menu.
- Tap on this section to access contact options such as live chat or email support.
3. Social Media:
- Philo TV may have an active presence on social media platforms like Twitter, Facebook, or Instagram.
- You can send them a direct message or check their social media profiles for updates and contact information.
4. Phone Support:
- Philo TV may provide a customer support phone number on their website or in your account settings.
- Dial the provided number ( 855-CS-PHILO or +1-855-277-4456)to speak directly with a customer support representative.
5. Email Support:
- You can send your questions or concerns to the provided email address ([email protected]).