How to Fix the Top Half of the touch screen not Working on Samsung Phones

How to Fix the Top Half of the touch screen not Working on Samsung

Have you ever faced the frustrating issue of the top half of your Samsung device’s touch screen not responding, don’t worry, you’re not alone. In this blog post, I will be teaching you some basic methods of diagnosis that will help you get rid of this issue on your device. Let’s dive in and resolve this common problem together.

Supported Samsung Galaxy Device

  1. Samsung Galaxy F34
  2. Samsung Galaxy F32
  3. Samsung Galaxy F31
  4. Samsung Galaxy F30
  5. Samsung Galaxy Z Fold 5
  6. Samsung Galaxy Z Fold 4, Z Fold 3
  7. Samsung Galaxy Z Fold 2
  8. Samsung Galaxy Z Fold
  9. Samsung Galaxy Z Flip 5
  10. Samsung Galaxy Z Flip 4
  11. Samsung Galaxy Z Flip 3
  12. Samsung Galaxy Z Flip 2
  13. Samsung Galaxy Z Flip
  14. Samsung Galaxy M34
  15. Samsung Galaxy M33
  16. Samsung Galaxy M32
  17. Samsung Galaxy M31
  18. Samsung Galaxy M30
  19. Samsung Galaxy F54
  20. Samsung Galaxy F53
  21. Samsung Galaxy F52
  22. Samsung Galaxy F51
  23. Samsung Galaxy F50
  24. Samsung Galaxy A24
  25. Samsung Galaxy A23
  26. Samsung Galaxy A22
  27. Samsung Galaxy A22
  28. Samsung Galaxy A21
  29. Samsung Galaxy A20
  30. Samsung Galaxy F14
  31. Samsung Galaxy F13
  32. Samsung Galaxy F12
  33. Samsung Galaxy F11
  34. Samsung Galaxy F10
  35. Samsung Galaxy M54
  36. Samsung Galaxy M53
  37. Samsung Galaxy M52
  38. Samsung Galaxy M51
  39. Samsung Galaxy M50
  40. Samsung Galaxy A54
  41. Samsung Galaxy A53
  42. Samsung Galaxy A52
  43. Samsung Galaxy A51
  44. Samsung Galaxy A50
  45. Samsung Galaxy A34
  46. Samsung Galaxy A33
  47. Samsung Galaxy A32
  48. Samsung Galaxy A31
  49. Samsung Galaxy A30
  50. Samsung Galaxy M14
  51. Samsung Galaxy M13
  52. Samsung Galaxy M12
  53. Samsung Galaxy M11
  54. Samsung Galaxy M10
  55. Samsung Galaxy S23 Ultra
  56. Samsung Galaxy S23 Plus
  57. Samsung Galaxy S23
  58. Samsung Galaxy S23 FE
  59. Samsung Galaxy S22
  60. Samsung Galaxy S22 Ultra
  61. Samsung Galaxy S21
  62. Samsung Galaxy S21 Ultra
  63. Samsung Galaxy S20
  64. Samsung Galaxy S20 Plus
  65. Samsung Galaxy S20 FE
  66. Samsung Galaxy S10 Plus
  67. Samsung Galaxy S10
  68. Samsung Galaxy S9 Plus
  69. Samsung Galaxy S8 Plus
  70. Samsung Galaxy S7
  71. Samsung Galaxy A14
  72. Samsung Galaxy A13
  73. Samsung Galaxy A12
  74. Samsung Galaxy A11
  75. Samsung Galaxy A10
  76. Samsung Galaxy F04
  77. Samsung Galaxy F03
  78. Samsung Galaxy F02
  79. Samsung Galaxy F01
  80. Samsung Galaxy A04e
  81. Samsung Galaxy A03e
  82. Samsung Galaxy A02
  83. Samsung Galaxy A04s
  84. Samsung Galaxy A03s
  85. Samsung Galaxy Xcover 6
  86. Samsung Galaxy Xcover 5
  87. Samsung Galaxy Xcover 4
  88. Samsung Galaxy Xcover 3
  89. Samsung Galaxy Xcover 2.
How to Fix Top Half of the touch screen not working on Samsung
How to Fix Top Half of the touch screen not working on Samsung

Why You Should Check for Software Update

If you’ve noticed that certain parts of your phone screen aren’t responding, it might be due to a software-related glitch. Before diving into troubleshooting, it’s a good idea to check for software updates. These updates often include bug fixes that can resolve such issues. Here’s a step-by-step guide on how to check and update your mobile device’s software:

Step 1: Access Settings

  • Begin by opening the Settings app on your mobile device. You can usually find it on your home screen or in the app drawer.

Step 2: Check for Software Updates

  • In the Settings menu, scroll down and look for the “Software update” option. This is typically located in the “About phone” or a similar section, depending on your device’s make and model.
  • Tap on “Software update” to access the update settings.

Step 3: Download and Install Updates

  • Within the Software update section, you’ll find an option that says “Download and install.” Tap on this option to check for available updates.
  • Your device will connect to the server and search for any new software updates.
  • If an update is found, you’ll be prompted to download and install it. Follow the on-screen instructions to proceed.

By keeping your device’s software up-to-date, you not only ensure that it runs smoothly but also resolve potential issues, including touchscreen problems. Regular software updates often include enhancements, bug fixes, and optimizations that can improve your overall user experience.

Remember to perform this check periodically to keep your device in optimal working condition. If the issue persists after updating the software, you can explore additional troubleshooting steps or seek technical assistance.

Why the Top Half of Your May Not be Working

When it comes to keeping your device’s touch screen in optimal working condition, it’s essential to consider the impact of accessories and other factors. Here are some insights into how attachments and protective measures can affect your touch screen:

1. Screen Protectors and Accessories:

  • Attaching accessories such as screen protectors is a common practice to safeguard your device’s screen from scratches and damage.
  • However, it’s crucial to choose high-quality, approved screen protectors designed for your specific device. Low-quality or unapproved accessories may interfere with touch sensitivity.
  • Keep in mind that even small stickers, such as protective labels, can potentially disrupt touch functionality.

2. Adhesive Concerns:

  • Some Samsung-unapproved protective glasses or films may have adhesive only on their side edges. When applied to the screen, these products may not fully adhere, leading to incomplete protection and potential touch screen issues.

3. Recognizing Touch Issues:

  • If you’ve attached an accessory or protective film, and you notice that some areas of the touch screen are unresponsive or respond intermittently, it’s a clear sign of touch sensitivity problems.

How to Solve this Issues

  • If you encounter touchscreen issues after attaching an accessory, the first step is to remove the attachment carefully.
  • Once removed, it’s essential to check the touch screen’s functionality again to ensure that it’s back to its normal, responsive state.

Troubleshooting Half of Touch Screen not Working on Samsung

When you encounter issues with your device, sometimes a simple restart can work wonders. Here are three methods to restart your device, depending on its model and the state of the touchscreen:

Method 1: Restarting with the Power Key (For Devices with a Power Key):

  • Locate the Power key on your device (usually found on the side or top).
  • Press and hold the Power key for a few seconds until you see the device’s power menu.
  • Tap on “Restart” within the menu.
  • Confirm the restart by tapping “Restart” again.
  • Your device will go through the restart process and come back to life.

Method 2: Restarting from the Quick settings panel:

  • Swipe down from the top of the screen to reveal the Quick settings panel.
  • Find the Power icon and tap on it.
  • From the power menu, select “Restart.”
  • Confirm the restart by tapping “Restart” once more.
  • Your device will initiate the restart and return to normal operation.

Method 3: Restart With Side Keys:

  • Where the touchscreen is completely unresponsive, you can perform a forced restart.
  • Simultaneously press and hold the Volume Down key and the Power key (or Side key, depending on your device) for approximately 10 seconds.
  • Keep holding both keys until your device powers off completely.
  • Once it’s off, release the keys.
  • To turn your device back on, press the Power key or Side key again. Your device will go through the startup process.

Remember that a restart can help resolve various issues, but it won’t affect your data or settings. It’s a useful troubleshooting step that can often refresh your device’s functionality and resolve minor glitches. Whether you have a device with a Power key or a Side key, or if your touchscreen is unresponsive, these methods will help you restart your device with ease.

How to Use Safe Mode to Diagnose Screen Not Working Issues on Samsung

If you’re experiencing screen flickering on your smartphone and want to determine if it’s caused by a third-party app or a system problem, Safe Mode is your diagnostic ally. Here’s a step-by-step guide on how to boot your device into Safe Mode:

Step 1: Power Off and On

  • Start by turning off your smartphone.
  • Once it’s completely powered down, proceed to turn it on as you normally would.

Step 2: Activating Safe Mode

  • As your device boots up, watch for the Samsung logo to appear on the screen.
  • Just as the logo comes into view, press and hold the Volume Down key on the side of your device.
  • Continue holding the Volume Down key until your device fully starts up.

Step 3: Identifying Safe Mode

  • If the process was successful, your device will boot into Safe Mode.
  • You’ll notice that the words “Safe mode” appear in the bottom left corner of your screen. This indicates that you’re now in Safe Mode.

Safe Mode isolates your device, allowing only essential system apps to run. It disables third-party apps temporarily. If your screen flicker issue disappears while in Safe Mode, it suggests that one or more of your installed apps may cause the problem.

To exit Safe Mode, simply restart your device as you normally would. This will take you back to regular mode, where you can start troubleshooting the problematic app or investigate further if necessary.


I believe that by now your screen is running well now and you have to find the issue and resolve it. If it is still having this issue, contact Samsung experience center or talk to an experienced technician that will assist you. You can leave a comment here and tell us how you resolve your issue and that will go a long way to help our readers.


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