How to Cancel PureGym Membership

How to Cancel Pure Gym Membership

PureGym is a fitness business with facilities throughout the United Kingdom. Because they have few staff members and provide limited services, they offer extremely low-cost memberships. They have cardio equipment, weights, and exercise classes available. If you want to cancel your PureGym membership, we’ll walk you through the steps in this article.

PureGym is among the first gym retailer in the UK to reach a million users. Almost sure, that you are one of the members who wish to cancel your subscription. We will walk you through the termination of your PureGym subscription and how to change your account. We will also show the various methods you can use to easily deactivate your gym subscription.

Unlike many contract gyms, PureGym lets you terminate your subscription. However, consider all of your possibilities to avoid problems later if you decide to sign up afterward. Stay with us on this post and let’s get right into it.

How to Cancel Pure Gym Membership
How to Cancel Pure Gym Membership

How to Get Rid of PureGym 

PureGym does not offer any free trials. To try out, you must purchase the passes. To become a member, you must select the pass that you can handle. This is only available to people over the age of 16. Fixed memberships are only valid for one year and are not refundable once you leave.

However, if you want to cancel your membership, you can do so through their website. You can terminate your membership for free if you wait fewer than 60 days, and a 3-month subscription cost £6.99. This may apply from the day you make payment, causing advance notice.

Canceling Your PureGym Membership Online

With the step-by-step procedure given below, you can also terminate your PureGym subscription online.

  • If you have multiple bank accounts, you must know which one you used to pay for your PureGym membership.
  • If you do not have internet banking, you must first log in to your account or visit a local bank to complete your termination notice. 
  • You simply need to cancel your PureGym direct debit to cancel your membership.
  • It will automatically cancel your membership after you successfully cancel the direct debit. If you encounter any difficulties, simply follow the steps outlined above.

Deactivate PureGym Subscription Via Phone

You can cancel your PureGym membership over the phone quickly and easily. To achieve this, please follow the steps mentioned below. 

  • Take out your phone and dial 0344 477 0005 to contact the PureGym cancellation team.
  • When you reach a representative on the phone, explain that you want to cancel your membership. Also, make sure you explain your decision.
  • To assist the representative in terminating your membership, they will ask you to provide some personal information related to your account.
  • It will cancel once your subscription identity has been verified.

 How to Cancel Your PureGym Subscription via Post

You must obtain all of your membership details and include them in the letter you will send to effectively terminate your membership through the postal service. You must also explain your cancellation request. When you have finished writing the letter, send it to:

‘Merrion Centre, Town Centre House, Leeds LS2 8LY, Pure Gym Ltd’ 

PureGym should respond to you within a few weeks.

How to Put Your PureGym Subscription on Hold

While terminating your gym subscription is a long-term remedy, there are other, more immediate options, such as freezing your subscription. PureGym allows you to partially freeze your subscription if you are traveling for school, vacation, or work.

You must keep in mind that this must be for a minimum of one month and a maximum of three months within any 12 months. You will also require at least one active month between each frozen period. PureGym’s membership fee will be reduced to £5.99 for each frozen period.

You no longer have to deal with the stress of terminating and returning later, and you are also not spending resources on a service that you are not currently using.

If you do not actively unfreeze your account, your subscription will automatically resume after 3 months.

How to Restart a PureGym Membership After It Has Been Cancelled 

If you change your mind after terminating your account and want to resume your subscription, the good news is that you will not have to pay a joining fee once more. If you cannot do so online, please contact PureGym subscriber Services. They will assist you in reactivating your previous eight-digit PIN.

If you ended your Direct Debit a few days ago and then decide to cancel your PureGym subscription, you can quickly contact your bank to reverse the Direct Debit discontinuation. You will also need to contact PureGym to notify them you accidentally ended your subscription.

They can even assist you in setting up a new Direct Debit with no interruption to your account or subscription. If you leave your account for a while after the termination, you will most likely receive an email with special offers attempting to entice you back.

We can transfer membership.

You can switch your membership to another club if your home gym is no longer convenient. There are over 300 gyms around the country, so you have lots of options. Find a gym near you here, go to “Packages and Upgrades” in your Member’s Area to transfer to your home gym.

You can next choose the gym you want to join and the membership option that best meets your needs. 

FAQ About PureGym


We understand that this can occur on occasion. Don’t worry, we’ll send you an SMS and an email with instructions on how to make the payment you missed online.


Most of our gyms are open 24 hours a day, seven days a week, while a few cannot do so. For current opening hours, go to and look for your gym. 


It can happen to anyone. Don’t worry; just go to the Member’s Area and click on ‘Forgot your PIN?’ If you follow the steps, we’ll send you a PIN reminder in 10 minutes. Why not acquire the app and scan your QR code for hands-free access and a glimpse of your PIN so you don’t forget it?


No, your PIN is personal to you, and it is against the rules to share it with anybody else. CCTV monitors all entries, and any strange activity will result in the cancellation of your membership. 

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